The Importance of automation:
another Covid-19 revelation

The COVID-19 pandemic has caused a lot of upheavals, heartache, and insurmountable stress, especially for business owners. However, as we have mentioned before, a crisis like this has also paved the way for new opportunities and new ways of operating. It has highlighted what was definitely worked and what perhaps needed to be changed. One aspect of business operations that has been highlighted as a crucial part of running smoothly, specifically in the retail sector, is the need for automation. This means the need for upgraded technology, streamlined processes, and revamping previous strategies, which ultimately result in a much happier end user.

Automation as a Concept

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How to Incorporate Automated Processes
(if you haven’t already)

Buying machinery to make automation a part of your business’s fabric seems like a daunting and expensive exercise, but it’s important to realise the long-term benefits of such an investment. With new machinery comes space it will demand, so you may need to consider setting up a spacious warehouse in order for this to be as efficient as possible. Before anything, if you’re a business in retail, you should have made the move online by now. With online shopping in South Africa surging since the lockdown, and many hesitant to leave their homes, our eCommerce landscape was well and truly tested due to an insane increase in demand. This means retailers’ capacity was stretched beyond what they could handle before, ultimately resulting in many dissatisfied and unhappy customers who complained about poor customer service and long waiting times to receive their orders.

A seamless, automated system fits into this puzzle perfectly. Shoppers are looking for instant gratification, spending time on online shopping sites and apps, and making a purchase within minutes, which means they hope to receive their order as quickly as possible, too. Trying to meet these demands manually means leaving plenty of room for error and unwanted bottlenecks. “The only way to fix this is to automate at least part of these processes,” notes Dr. Hendrik Bohn, Head of Strategy at Nedbank Business Banking. 

Keen to take a look?

You don’t have to be a large corporation to look at automating how you operate. As mentioned by Dr. Bohn, “there are a lot of cost-effective tools and software available that can serve many business functions, such as order management, stock management, and payment management”. As time goes on, you may start to see the benefits of automation in your business and upscale from there. Space is an important consideration so investing in a larger piece of property could be the next step. What is important is that everything you consider is geared towards your customers so that they are as happy and satisfied as possible. This means quicker processing times and fast delivery. North Point Ballito could be the building bridge to a fully-fledged, efficient, and automated business. Our proximity to major highways and the airport is a massive selling point for those in retail who need as few obstacles as possible in receiving stock and delivering the goods. Additionally, the sites we have on offer are perfect for a new set-up that could include a warehouse, storage units, server storage, and your new automation systems. We are fostering a community of forward-thinking businesses in the trade, tech, and logistics industries, and you could be part of it. For more information, get in touch or download our brochure.

Sites for
businesses big
& small.

It’s all about the right location

Market shifts always mean new opportunities. The trends are clear: market position and location are going to increasingly important in reaping the opportunities emerging today. North Point Ballito brings you a range of advantages:

  1. You’re minutes from the airport
  2. You have easy access to the N2, R102 and two international harbours (Durban Harbour 40 minutes, Richards Bay 90 minutes)
  3. A location opposite Ballito’s New Town Centre
  4. Upgraded roadways and electrical substation
  5. A major pool of multi-talented people within a close commute
  6. The centre of a growing metropolis linking Umlhanga, La Lucia, Ballito and Tongaat
 What North Point Ballito provides
  • 24 hour surveillance and perimeter security
  • Engineered double-lane road network
  • Excellent visibility from the N2 & R102
  • Architectural consistency, ClearVu fencing and attractive urban landscaping
  • 51 serviced platforms covering 380,000sqm
  • 14ha of green and indigenous space

With flexible zoning, a wide range of site sizes and features to choose from and an affordable down payment to secure your spot, you’ll be part of a community of innovators in Ballito. Keen to know more? Drop your details below and arrange a site visit.

Get in touch

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